💻 Environment/Context
- Account types & permissions
- Tags
❓ Issue/Question
- We want all staff to only open and see a video we share; new users log in with SSO and get the default account type, existing users have different account types. Is there a way to set this up automatically?
- You want a single video, or a small set of media, visible to a group of users without download and without an external link that could be forwarded
👌 Resolution/Answer
-
Create a dedicated tag for the restricted media
- For example “No download” or “Staff video”, and apply it to the video
-
Block the download with an account type policy
- Add the tag to the download policy of every account type involved, so those users cannot download media carrying that tag
-
Make sure the account type can reach the media
- Check the media access in question to make sure the account type can access the media
🔖 Notes