💻 Environment/Context
- Upload
- Collections
❓ Issue/Question
- We have published the highlights but it's not getting updated in collection
- The clips show as published in the external clipping tool but don't appear in the ScorePlay collection
👌 Resolution/Answer
-
Wait for the clips to sync
- Wait a few minutes after publishing, then refresh the collection
-
Contact support if the clips still don't appear
- Reach out to the ScorePlay Support team via Live Chat
- Share the match and the file names of a few clips you published