I accidentally ended our live stream

💻 Environment/Context

  • Live Ingest 
  • Live Schedule 
  • Stream
  • End stream

 

❓ Issue/Question

  • I accidentally ended our live stream while the event was still running

 

👌 Resolution/Answer

  • Reschedule the live stream
    • Go to Live > Schedule
    • Find the schedule of the stream that was ended 
      • Use the Date filter for easier navigation
    • Click the … button and select Duplicate
    • Set the start time of the new schedule to at least 1-2 minutes from the current time 
    • Click Create
  • Check that the stream goes live
    • Go to the Streams tab 
    • Check that the stream changes to Live once your encoder or broadcaster sends the signal 

 

 

🔖 Notes 

  • In order for you to follow the above steps, the Live > Can schedule in stream permission should be enabled on your account
  • Live stream is not working