๐ป Environment/Context
- External groups
- Media access
- Tags
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โ Issue/Question
- How to manage access for an external group?
- How do I add or remove tags from an external group?
- I would like to make sure that one of our new partners has full access to all the content available on ScorePlay, without any filter
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๐ Resolution/Answer
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Open the external group
- Go to
Distribution>External groups - Search for the external group, or find it in the list
- Go to

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Set the access rules
- Click the external group and go to the
Accesstab -
Access: sets how tagged media is shared with the group-
Auto sharing(default): users get access to all media tagged with the group's permissions -
Manual sharing: users only get access to media that was shared with them -
Portal access: the group accesses tagged media through a Portal. This isn't enabled by default, so reach out to your CSM for more information
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Tag access: sets which tags the group can access -
Exclude tags: blocks the group from media with certain tags - Leave both
Tag accessandExclude tagsempty to give the group access to all media
- Click the external group and go to the
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Apply the rules
- Click
Apply to all users - Click
Yesto update the users already in the group with the new rules - Click
Noto apply the rules only to users added from now on
- Click

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Check the result
- Click the
Mediatab to see all the media the group can access
- Click the

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